CUSTOMER SUPPORTA real way
A real way
to reach us.
Questions about a payment, failed report delivery, privacy, or a refund? Email our support team.
Support email
We aim to respond within three business days. Support is provided in English and Chinese.
For payment or delivery issues
Include the email used at checkout, the Creem order ID from your receipt, and a short description of what happened. Do not send your full card number, password, or private chat screenshots.
Product
AI Chat Analyzer sells one-time, customized digital chat-analysis reports. It does not sell subscriptions, counseling, medical services, or legal services.